Dan A customer of A-House

Dan, American

“Debbie was great and helpful in a variety of ways.

We got acquainted through a friend on WeChat, so we didn’t meet in person until we showed up to look at some apartments. But from our initial contact through signing the contract to helping us get my deposit back from my previous landlord, she was really helpful throughout the process.

She asked the right questions to help narrow my search down, met and helped communicate with the new landlord, and had a better attitude and disposition than most other agents I had met through Lianjia (I had met maybe 5 prior to meeting Debbie).

Even after we had signed the contract for the new apartment and Debbie received her payment, she still persisted in helping contact my old landlord to help retrieve my remaining months’ rent and deposit from the apartment that I had moved out of 2 months early. That honestly made my week, and I definitely couldn’t have gotten that done on my own, so I am really thankful to have had Debbie’s assistance. And we love our current apartment, so we’re pleased on all accounts.

Thanks Debbie!”